Event Planning & Discovery
Is Factorahub completely free for customers?
Yes. Browsing vendors, comparing rates, shortlisting providers, and sending event enquiries is 100% free of charge. We never charge booking fees or convenience fees to clients.
How do I contact a vendor directly?
Click the "Send Enquiry" button on any vendor profile or listing card. Submit your event date, expected guest count, and requirements. Your message goes directly to the business owner.
Will I receive spam calls from random agents?
No. Factorahub operates a zero-spam charter. We do not sell your personal phone number or broadcast your enquiry to dozens of unrelated call centers. Only the specific vendor you contact receives your details.
Can I compare different wedding venues and vendors?
Yes. Add any vendor to your Shortlist. Once you have two or more saved vendors, click "Compare Vendors" to view prices, capacities, and package features side by side.
Vendor Listing & Partnership
How much does it cost to list my wedding or event business?
Listing your business on Factorahub is currently 100% free under our Free Launch Charter. There are zero registration fees, zero monthly listing charges, and zero hidden platform deductions.
Does Factorahub take a commission on my bookings?
Never. We charge 0% booking commission. You quote your own pricing, draft your own client contracts, and receive direct payments into your own bank account.
Why are my contact numbers hidden on the free profile?
To protect your business from scrapers, telemarketers, and spam bots, customer contact is facilitated through our verified enquiry system. Customers must submit their event date and requirements to reach you.
How do I update my profile photos and package pricing?
Log in to the Merchant Portal using your registered email address and secure OTP code. You can update your bio, starting rates, portfolio photos, and event coverage cities at any time.
Have a specific question not covered here?
Our North India regional operations desk is available to assist you with onboarding, listing verification, and partnership enquiries.
Contact Support Desk